Leaseholders

Do I have to pay all of my service charge invoice by the end of April?

Yes it should be paid in full within 30 days of the invoice date. However, if you contact the Leasehold...

Why have I received invoices to pay service charges – I own my property?

The Lease you own to occupy the property is a legal contract between you and the landlord (us) and in...

Will my service charge direct debit continue?

Will my Direct Debit continue? Yes. If you currently have a DD set up for your annual service charges, your...

Why have I had this Ground Rent Demand?

In Wales, it’s the law to send this demand out when it’s due and in this format.  If you already...

You don’t clean our block, so why am I being charged for block cleaning?

If ‘Block Cleaning/Inspection’ is on your invoice it is included in the schedule for the team delivering those services. If...