Paying yourrent with us.

We’ve partnered with AllPay so that you can easily pay your rent on line using your credit or debit card.

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Rent Free Weeks 2022

Our rent payments are split over 50 weeks which means if your rent payments are current and you’re not in arrears you can take advantage of our rent-free weeks.

Rent Free Weeks: Monday 22 August / Monday 26 December

Paying with AllPay

The easiest way to manage your rent account is through My Bron Afon.  Your personal account allows you to check your rent balance, set up a direct debit, create a payment plan or work out your budget.

It’s important to remember that if you don’t pay your rent you will get into debt and could be evicted.

You can pay online via the allpay service using your credit or debit card or choose from any of the following options:

iPhone via the App Store.  / Android via Google Play  / Windows Phone.

Direct Debit

You can set up a direct debit payment. Complete our Direct Debit form and one of our team will contact you to set up a monthly payment so you will never forget to pay your rent.

Application Form

Swipecard

You can use your swipe card to pay your rent in almost 60 shops and post offices in Torfaen and thousands more across the UK. Find your nearest PayPoint shop or post office and hand over your swipe card with your payment.

Telephone

You can call allpay on 0330 041 6497 at any time of the day or night to pay using your credit or debit card and quote the long number on your swipecard.

Recurring Card Payment

Use your debit card for recurring payments to be taken on the date of your choice and at a frequency that suits you.  This is different from a direct debit, as it checks your account on the date you’ve chosen and if there is not enough money in your account, the payment will not be taken.  This means you don’t get any bank charges for missed payments. 

Having trouble paying your rent?

If you are struggling to pay your rent, it is important to let us know straight away as you may fall into debt and be evicted. Contact us to discuss your account and we can help you set up an affordable payment plan.

Are you claiming the right benefits? Take a look at the free and confidential Turn2us Benefit calculator to find out what benefits you are entitled to

Benefits Calculator