Your rent is one of the most important payments you will need to make but we know that your circumstances may change.
If you’re behind with your payments, don’t ignore it. We appreciate that this can be difficult, but telling us can be the first step in the right direction.
If you’re struggling to pay your rent, you can contact your Community Housing officer. You can send them a message here, or contact us here.
If you call us, a colleague from our Customer Hub can help you set up an affordable payment plan or chat to you about the support available. You can also set up a payment plan through your My Bron Afon account. You can register for an account here.