Our office is closed to visitors unless you have an agreed appointment with a named member of staff.

Leaseholdersat Bron Afon

Leasehold ownership of a home is a long-term tenancy that
gives the leaseholder the right to use the property for living
purposes for a set period of time.

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Something
to note…

We have over 900 leasehold properties in Torfaen and we have a specialist leasehold management team who can help you with any questions.

The team is there to help you with any issues such as:

Your rights and responsibilities as a leaseholder.
Major works or improvements that may be carried out to your block.
Boundary disputes.
Making alterations to your property.
Paying service charges.
Subletting or selling your home.

We have a designated Leaseholder team at Bron Afon, you can contact them here.

Here’s some quick links…

*Any personal information which you provide within any Bron Afon form will be stored securely and confidentially and will be used solely in relation to the subject that you request from the options below. Your personal information will not be supplied to any party outside of Bron Afon.

Glossary

Confused? Our glossary of Leaseholder terms can help.

Policies

These are the main policies that affect our Leaseholders.

Service Charges

Find out what each element of the service charges include.

Ground Rent

Ground Rent is the rent charged for the land on which the property is built. It is not rent for the actual property itself. We charge you a fixed annual ground rent of between £10 and £30, in accordance with your lease.

Still have some questions? That's fine!

Head over to our Self-Help Guides which are jam-packed with our most frequent questions and answers.

View Self Help Guides

Useful Links

We worked with some of our leaseholders to pick out these useful links. If you think of any other links that would benefit other leaseholders, please email leasehold@bronafon.org.uk

Advisory Service (LEASE)

The Leasehold Advisory Service is one of the best places to find answers to your residential leasehold questions or problems.

They offer education and training on issues to help you avoid future problems. Along with free advice on issues including service charges, extending your lease, buying the freehold, right to manage, and applying to the Leasehold Valuation Tribunal (LVT) / Residential Property Tribunal (RPT).

Communities & Local Government

You will find a publication provided by the Communities and Local Government.

It’s called “Residential Long Leaseholders – A guide to your rights and responsibilities” it explains what you can expect as a leaseholder, your responsibilities around looking after your home, and also your rights.

Government

This briefly explains the many things that can affect leaseholders and it also contains many links with more information.

It gives a brief overview of what a leasehold property is and also covers subjects like leaseholder rights and responsibilities, service charges and other expenses, changing or ending a lease, and leasehold disputes.

Land Registry

This is the land registry, it has useful information on boundaries and land ownership.

HM Land Registry safeguards land and property ownership valued at £7 trillion, enabling over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales.

Gas Safety Register

It is vital for the safety of residents and visitors to blocks of flats that all gas appliances are safe and checked regularly by registered engineers.

Here you will find the Gas Safety Register, which will list all gas safe engineers in any specified area.

Money Advice Service

The Money Advice Service is full of money-saving tips and ideas to help you save money or cut costs in your home.

It’s an easy way to get clear, free, impartial help for all your money and pension choices. Whatever your circumstances or plans, and for free guidance, you can trust, they can help.

My Bron Afon

My Bron Afon allows you to check on your annual service charge accounts and report repairs to blocks containing your leasehold properties.

It’s our web portal and free app, that makes it easy for you to manage your tenancy with us. Check your rent balance, make a payment, report non-urgent repairs, and more, at any time day or night.

Torfaen Council's Portal

This link is for the planning portal for Torfaen County Council.

You will be able to see the weekly list of the planning applications, get information about Building Control, regeneration and conservation, and much more.

Major Works

A Good Practice Guide for leaseholders produced by The Welsh Government.

Welsh Local Government Association (WLGA), Community Housing Cymru (CHC), and The Leasehold Advisory Service (LEASE).

Our staff and leaseholders contributed to the development of this guide.

Have some questions?

Read our Leaseholder FAQ, if you have any other questions then please feel free to contact us directly.

View FAQ