For general enquiries you can email
If your query is for a specific member of staff add their name to the subject line and we will make sure your email reaches them.
Tried our self-service area but still need to speak to someone?
We're having some minor maintenance done on the 5th July between 2-3pm and the 9th July, so our phone lines will be kept without of hours until 9:30am and then we will resume normal service, thanks for understanding.
Our customer services team can be contacted between 8am – 5pm (Mon – Fri).
Bron Afon Community Housing
Tŷ Bron Afon
William Brown Close
Llantarnam Industrial Park
If you are coming by car just click on the map to the right for a link to our location on Google Maps. The car park is free but can be very busy so please allow extra time to find a space. Our is located approximately five minutes from M4 junction 26.
If you are using public transport you can plan your journey by bus or train using Traveline Cymru.
We have a place to lock your bicycle and showers for walkers and cyclists. Cwmbran train station is approximately two miles away and is also close to the National Cycle Network. Sustrans has lots more information on cycle routes.