Our Peformance

We monitor our performance so that we can be proactive in improving the way we work and the services we deliver.  We also provide this information to our board and regulators.

We think it’s really important to be open and honest about how we are performing.

Here’s our latest performance information from March 2024.

Customer Contacts (phone)

4,515

Rent owed to Bron Afon

£1.48M

Customer Reviews

4.46

Customer Satisfaction

83%

Rent lost on voids

£381,295

Safety Check Compliance

99.46%

Average days homes are empty

95.3