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Who do I contact regarding updates on my case?
You need to contact the reporting organization you selected for the submitted case, which can be found within your case...
How can I get access to my recordings?
Contact your reporting organisation, as they are your Data Controller. Data requests should be directed to them, and they usually...
I want to share my case with a secondary organisation. How do I do this?
Speak to your reporting organisation, as they are the data controllers. If you need assistance Email support at support@rheglobal.com.
Can I delete individual recordings?
You cannot delete recordings once you have submitted your report. However, you can request your reporting organisation to delete your...
How do I view messages from the officer dealing with my case?
Go to the ‘Notifications’ tab on the app and select the relevant case.
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