How do I make a complaint?

We want to make it easy for you to give us feedback, so you can comment, compliment, or make a complaint, by:

• Telephone
• Email
• Letter
• In-person
• My Bron Afon (register here)
• Website (here)
• Responding to one of our satisfaction surveys or listening posts.

If you are writing to us, please send your letter to: Customer Quality Officer at Tŷ Bron Afon, William Brown Close, Llantarnam Industrial Park, Cwmbran, Torfaen NP44 3AB.