During the grass-cutting season (usually March to October), we will monitor work that has been done for things like missed cuts and overall quality.
We cut grass around blocks that is enclosed by a fence ourselves.
We have many sites that are managed for nature, and these are not routinely cut.
If you have concerns or have spotted a genuine missed cut, please let us know.
People often ask about the costs associated with grass cutting that shows up in their rent or service charges. Apart from people living in retirement housing schemes, who pay per the service delivered to their scheme, everyone else will pay a small contribution towards the maintenance of the land (grass cutting only) in their community. That does not mean outside your home, or your street. It is the wider area.