Leaving your
Bron Afon Home.

Find answers to common questions about ending your contract, returning keys, extending notice, leaving items behind, and more. Ensure a smooth transition by following the provided guidelines.

Have questions?

Your Comprehensive Guide

When it comes to ending your contract with Bron Afon, it’s essential to have a clear understanding of the process.

In this guide, we will address common questions and provide valuable information on crucial aspects such as giving notice, returning keys, extending notice periods, dealing with personal belongings, and more.

By following these guidelines, you can ensure a smooth transition and a hassle-free contract termination experience.

How do I end my contract? 

To end your contract with Bron Afon, provide a minimum 4 weeks’ written notice, which can be submitted on any day and must be signed by all contract holders. After giving notice, our New Home Coordinators will confirm your end of contract date, provide a moving out checklist, and guide you through the process. If you need assistance regarding a friend or relative’s property after their passing, reach out to the housing officer for personalised guidance.

What happens after giving notice? 

After you have given notice to leave your home one of our New Home Coordinators will be in contact with you to confirm your end of contract date and to discuss the next steps. They will also confirm your end of contract date via letter/email, enclosed will be a moving out checklist.  

What you can do?

When ASB is persistent, the first thing to try (if it is safe to do so) is talk about it with your neighbour to explain how it is affecting you. This is often the best way of dealing with the issue and to restore your relationship with the neighbour. 

As a contract holder, we expect you to stick to the terms of your contract with us. This includes a commitment to not cause ASB.  

 If you can’t do this, you can contact us for advice. 

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Please visit our Self Help Guides for more information and support.