LeaseholderService Charges

The service charges that you pay as a leaseholder are your share of the cost of managing the property, block or estate that you live in.

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It also goes towards paying for services provided by us and repairs carried out to the communal parts of the block or estate, as well as individual charges.

All of these charges are made in accordance with your lease. If you would like a copy of your lease please contact Her Majesty’s Land Registry.

Buildings Insurance

To insure your flat against structural, fire, or severe weather damage (it does not cover general wear or tear, or the contents inside your home). We renew this for you every year.  You can see the summary of cover here.

Communal Heating

Covers the cost of supplying heating and hot water to some high-rise blocks.

Management Fee

The contribution to services run by us, such as answering queries, collecting payments, recovering arrears, estate management visits, arranging insurance, calculating bills, raising invoices, consultation, and office costs.

Block Cleaning

This is based on the time spent cleaning or inspecting the cleanliness of your block.

Lift Maintenance

We only charge the actual cost of any servicing to the lift. Lighting – we cover the cost of electricity for lighting in communal areas (but not the cost of replacing bulbs or repairing damaged lights).


Any day-to-day repairs or maintenance carried out to the structure, outside, or communal areas of your block.

Major Works

Large scale repairs or improvements to a block that requires formal Section 20 consultation if any leaseholder is expected to contribute more than £250 for the work. If there is no formal consultation carried out the charge is capped at £250 per leaseholder, unless the landlord applies to the Leasehold Valuation Tribunal for dispensation. (an exception)

I still have some questions...

If you still have some questions then please fill out our enquiry form and we’ll advise you further.