Contact Us

Sign up to My Account

My Account is the easy way to check your rent balance and report repairs direct to us. You can do it any time. Sign up or log in to My Account here

Give us a call

For repairs and general enquiries you can call us on:

01633 620 111

Our Customer Services team can be contacted between 8am – 5pm (Mon – Fri).

If you have an emergency you can use the above numbers to contact our out of hours emergency service.

Send us an email

For general enquiries you can email

If your query is for a specific member of staff add their name to the subject line and we will make sure your email reaches them.

Talk to us on social media

You can use any of the links below to ask a question or leave a comment. These accounts are only monitored between 9am and 5pm on weekdays so if your query is urgent during the evening or weekend please call us on the numbers above.

Google map of Bron Afon location

Visit our head office

Bron Afon Community Housing
Tŷ Bron Afon
William Brown Close
Llantarnam Industrial Park
NP44 3AB

How to get here

If you are coming by car just click on the map above for a link to our location on Google Maps. The car park is free but can be very busy so please allow extra time to find a space. The Bron Afon office is located approximately five minutes from M4 junction 26.

You could also think about car sharing to reduce your carbon footprint. You can use Liftshare Wales or  Share Cymru to find someone who might want to share the journey.

If you are using public transport you can plan your journey by bus or train using Traveline Cymru

We have a place to lock your bicycle and showers for walkers and cyclists. Cwmbran train station is approximately two miles away and is also close to the National Cycle Network. Sustrans has lots more information on cycle routes.