As a leaseholder, you may have some questions about the service charge demands that you receive every year. The invoice is sent out once a year, on April 1st, and it’s important to pay it in full within 30 days of the invoice date. However, if you contact the Leasehold Team, you may be able […]
As a responsible housing association, we take the issue of anti-social behaviour (ASB) very seriously. Our top priority is to ensure that our customers feel safe and secure in their homes. If our customers experience ASB, we encourage them to report it to us as soon as possible. This can be done by phone, email, […]
Starting from April 2023, Welsh Water will be responsible for collecting all water charges, and therefore, we will no longer collect water rates as part of your rent. This news might have already reached you through a letter we sent out. Welsh Water will be sending out letters to their customers, which includes all our […]
Working families in Torfaen find support in worrying times from our Helping Working Families project Paying high prices for childcare and family activities, along with a lack of support, are some of the biggest challenges affecting working parents with young children living in Torfaen. Added to the cost of living crisis, high energy bills and […]
Renting Homes (Wales) Act – What some of the new terms mean. The way you rent is changing… for tenants and landlords. The Renting Homes Act is the biggest change to housing law in Wales for decades. The Renting Homes Act, which Welsh Government plans to bring into place from the 1st December 2022, will change […]
The Welsh Government is looking to consult with a broad range of residents, both tenants and leaseholders! The Welsh Government is looking to consult with a broad range of residents (both tenants and leaseholders) to support policy development on proposals for Safer Buildings in Wales Safer Buildings in Wales: A consultation (gov.wales) The proposals seek […]
An area of grassland at Maesderwen Rise in Griffithstown, owned by Bron Afon Community Housing, has been identified as a valuable species-rich habitat. This follows a detailed ecological survey by the Nature Isn’t Neat project, which has been working with residents, local authorities and housing organisations to enable grasslands to naturally grow into meadow areas. […]
We’re inviting our members to be a part of our 2022 annual meeting on Thursday 15 September at 6.15pm It’s a virtual event and will be held on Microsoft Teams. We’ll send letters out to all our members with information about the event and how to join online, so come along and be a part of it if […]
Anti-Social Behaviour (ASB) is a term used to define a wide range of behaviours which can cause nuisance, annoyance or disturbance to another person or community. Some examples of ASB include drug use, violence, threatening behaviour, loud music and more. Such behaviours can have adverse effects on the livelihoods of you (our tenants and our […]
We take reports of nuisance and anti-social behaviour very seriously as we believe that everyone is entitled to the quiet enjoyment of their home. You can talk to our team of Community Housing Officers if you are experiencing any problems. They will listen to your concerns and agree a plan to deal with them. We work closely with […]
