Discover a wealth of insightful materials meticulously crafted to provide you with a comprehensive understanding of the latest trends.
When it comes to items left in the streets, not everything is considered fly-tipping. For instance, unwanted items, bins, and containers that have been rejected by Torfaen Council Waste Crews may not fall under this category. If you have concerns about such items, it’s important to report them to the Council for investigation. To learn […]
This June, we at Bron Afon are carrying out fire door checks in our low-rise blocks of flats. This important safety measure is part of our continuous commitment to ensuring the safety of our residents. Our trained fire door inspectors will be visiting your homes to conduct these checks and ensure your fire doors are […]
With the arrival of sunny weather, our outdoor communal areas become inviting spaces to relax and unwind. To ensure a pleasant experience for everyone, it’s important to follow the guidelines and regulations set for these shared spaces. In this blog post, we’ll provide a comprehensive guide to the responsible use of outdoor communal areas. For […]
Alan Brunt, Bron Afon’s CEO sets out our vision and our focus as we launch our new Corporate Strategy 2023-28. I am excited to introduce our new Corporate Strategy, which sets out how we will deliver on our ambitions over the next five years. Building on the 2018 Corporate Plan, this 2023 strategy renews our […]
Alan Brunt, Bron Afon’s CEO sets out our vision and our focus as we launch our new Corporate Strategy 2023-28. I am excited to introduce our new Corporate Strategy, which sets out how we will deliver on our ambitions over the next five years. Building on the 2018 Corporate Plan, this 2023 strategy renews our […]
National Hoarding Awareness Week 15 – 21 May 2023 This week is National Hoarding Awareness Week. We offer support, advice and information to customers who choose to engage with us around challenges they may have with the condition of their home. Our Home Conditions Project Officer Simon shares an update on his current project, and […]
Relay UK: A Free App for Deaf and Speech-Impaired People to Communicate over the Phone If you have difficulty hearing or speaking, you may find it challenging to communicate over the phone. However, there is a free service called Relay UK that can help you. Relay UK is a relay service that helps deaf, speech-impaired, […]
As a leaseholder, you may have some questions about the service charge demands that you receive every year. The invoice is sent out once a year, on April 1st, and it’s important to pay it in full within 30 days of the invoice date. However, if you contact the Leasehold Team, you may be able […]
As a responsible housing association, we take the issue of anti-social behaviour (ASB) very seriously. Our top priority is to ensure that our customers feel safe and secure in their homes. If our customers experience ASB, we encourage them to report it to us as soon as possible. This can be done by phone, email, […]
As a responsible and customer-focused housing association, Bron Afon understands the importance of delivering high-quality services to our customers. That’s why we closely monitor our performance to ensure we are meeting the needs of our customers and improving the way we work. We use a range of metrics to measure our performance, including customer satisfaction […]
