Ever wondered what days your bins are collected, which colour bin is for what? Look no further, we’ve got you! For instance, your Purple Bin is for: Day-to-day rubbish that cannot be recycled or composted such as: Cold ashes Pet waste Disposable nappies Broken glass Plastic film Polystyrene Wrapping paper The purple bin isn’t for: […]
Our phone lines will be closed for the bank holiday period 1st June – 6th June and that may mean we’re most likely going to be super busy early next week from the 6th June so the best way to report your repair, is to head over to our Bron Afon Tenant Portal, or via […]
Complete our survey to be entered into our prize draw to WIN £100 of shopping vouchers. Your views are really important to us. We want to know what you think about some of the services we provide including; our customer service, repairs, and maintenance, neighbourhood, the quality of your home, and value for money. This […]
Organising a street party just for residents and neighbours is very simple and does not need a licence. Your local council may require you to complete a simple application form to hold a street party. You can find your council by entering your postcode at find your local council. The number one tip for holding a […]
The Renting Homes Act is the biggest change to housing law in Wales for decades. From 1st December 2022 the Renting Homes (Wales) Act 2016 will change the way all landlords in Wales rent their properties. It will improve how you rent, manage, and live in rented homes in Wales. What is the Renting Homes […]
We’re moving to more flexible ways of working to make it easier for our customers and our colleagues. Our office is now closed to visitors unless you have an agreed appointment with a named member of one our teams. Please do not just turn up as there may not be anyone available to help you […]
Come to one of our roadshows next week to find out about Your Voice, a new involvement group for our tenants & leaseholders. Members of our Community Development team would also love to speak to you about issues that matter to you and your community. As part of our commitment to engaging and involving our […]
Gwent Housing Support is having its very first Virtual Open Day on Thursday 17th February. If you require support for your housing situation or are interested in how to refer someone to one of these services, this event is for you! Come anytime between 10 am-4 pm on Thursday 17th February. They hope that this […]
We recognise that this is a financially difficult time for everyone and our increase is below the current rate of inflation. Our rent increase this year is 6.5% from April 2023 in line with Welsh Government Policy. We have also used our rent policy to work out what you should pay. You will see an […]
