Relay UK: A Free App for Deaf and Speech-Impaired People to Communicate over the Phone If you have difficulty hearing or speaking, you may find it challenging to communicate over the phone. However, there is a free service called Relay UK that can help you. Relay UK is a relay service that helps deaf, speech-impaired, […]
Changes to how you pay your water rates
Starting from April 2023, Welsh Water will be responsible for collecting all water charges, and therefore, we will no longer collect water rates as part of your rent. This news might have already reached you through a letter we sent out. Welsh Water will be sending out letters to their customers, which includes all our […]
We’re buzzing about achieving Bee Friendly status – again!
We were one of the first organisations in Wales to achieve “Bee Friendly” status many years ago – and now we’re thrilled to have got it again! Thanks to the hard work of colleagues in our Places and Spaces team and Independent Living team, along with our partners, Nature Isn’t Neat, we’ve been able to […]
New nature-inspired artwork
New nature-inspired artwork is appearing across the local area to encourage people to value the natural wonders we can find in green spaces within our communities. The pieces have been developed as part of the Nature Isn’t Neat project, which aims to raise awareness of the decline in pollinators and encourage local action, including embedding […]
Helping Working Families project
Working families in Torfaen find support in worrying times from our Helping Working Families project Paying high prices for childcare and family activities, along with a lack of support, are some of the biggest challenges affecting working parents with young children living in Torfaen. Added to the cost of living crisis, high energy bills and […]
Happy Pride Month from Bron Afon.
Bron Afon prides itself on acceptance, equality, and diversity and that is exactly the reason we show our support for Pride LBGT+ Month this June. You’ll notice we’ve updated our company branding across all of our digital channels to showcase our support. 2022 marks 50 years since the first-ever Pride took place in the UK. […]
Bins and Recycling
Ever wondered what days your bins are collected, which colour bin is for what? Look no further, we’ve got you! For instance, your Purple Bin is for: Day-to-day rubbish that cannot be recycled or composted such as: Cold ashes Pet waste Disposable nappies Broken glass Plastic film Polystyrene Wrapping paper The purple bin isn’t for: […]
Need help with a repair this bank holiday?
Our phone lines will be closed for the bank holiday period 1st June – 6th June and that may mean we’re most likely going to be super busy early next week from the 6th June so the best way to report your repair, is to head over to our Bron Afon Tenant Portal, or via […]
Tenant Satisaction Survey, Win £100!
Complete our survey to be entered into our prize draw to WIN £100 of shopping vouchers. Your views are really important to us. We want to know what you think about some of the services we provide including; our customer service, repairs, and maintenance, neighbourhood, the quality of your home, and value for money. This […]
Housing Ukrainian Refugees
Are you considering hosting a Ukrainian person or family in your home? If you are thinking about hosting a Ukrainian person or family in your home, please let us know first. You can speak with your housing officer, contact us at enquiries@bronafon.org.uk or call us on 01633 620111 to let us know. We need to know if […]










