As he completes three full terms as Chair of our Board, Andrew Lawrence shares his thoughts on his time in the role. “It’s been a privilege to spend the last nine years as Chair of Bron Afon’s Board. I have really enjoyed working with people who care about what they do and are committed to […]
Two of our woodland areas receive National Forest For Wales Status
We are thrilled that two areas of woodland we own in Cwmbran have received National Forest for Wales Status. Olway Close and Paddock Rise in Llanyravon and the area known as the “Greenmeadow ravine” next to Mere Path, are part of 27 woodland sites recently announced by Welsh Government to become part of the growing […]
Navigating The Noise App 2.0
We are thrilled to announce the upcoming launch of The Noise App 2.0! This is a significant upgrade, designed to enhance your experience and improve the functionality of the app. What’s New? The Noise App 2.0 comes with upgraded features and a more user-friendly interface. They’re in the process of transitioning all existing users to […]
How can I delete my account?
Contact the RHE Global Technical Team via email at support@rheglobal.com, who will then arrange for your account to be deleted.
How do I view messages from the officer dealing with my case?
Go to the ‘Notifications’ tab on the app and select the relevant case.
Can I delete individual recordings?
You cannot delete recordings once you have submitted your report. However, you can request your reporting organisation to delete your case.
I want to share my case with a secondary organisation. How do I do this?
Speak to your reporting organisation, as they are the data controllers. If you need assistance Email support at support@rheglobal.com.
How can I get access to my recordings?
Contact your reporting organisation, as they are your Data Controller. Data requests should be directed to them, and they usually have a request form on their website. If you need assistance Email support at support@rheglobal.com.
Who do I contact regarding updates on my case?
You need to contact the reporting organization you selected for the submitted case, which can be found within your case summary screen.
How can I remove excess moisture to prevent mould and condensation?
To remove excess moisture, wipe down any areas with moisture build-up, such as bedroom windows, with a dry cloth. This simple step can prevent mould and condensation from forming.