Equality, Diversity & Inclusion
We are committed to recognising and promoting equality, diversity and inclusion and always treating others with respect, which is one of our values.
Working together to put customers at the heart of our services.
Our Corporate strategy sets out our vision to work with customers to design our services so that their experience helps us meet their needs and they can access services in a way that works best for them.
We believe our people are our best asset and the key to our success, so our people promise is about investing in a strong, agile workforce, where colleagues feel connected and are supported to be their best.
Accessibility in the Recruitment Process
We are an inclusive employer. If we can support you or provide reasonable adjustments at any point during the recruitment process, then please let us know.
As a Disability Confident Committed and a Visibility Better Employer, we are continuously striving to create a more inclusive and supportive workplace. We are also taking steps to become an anti-racist organisation. These efforts reflect our dedication to fostering the kind of organisation we want to be.
One of the ways we are demonstrating this commitment is by offering guaranteed interviews to candidates who identify as part of an underrepresented group and meet the essential criteria for the role, as outlined in our job advertisements. This initiative ensures that we provide equal opportunities for all qualified candidates.
If invited to an interview, we will discuss any reasonable adjustments needed, and if offered a role, we will talk about any reasonable adjustments required to ensure you feel included and supported.
Why it is important?
By law, we must make sure that we do not discriminate against anyone for any reason. It is also morally wrong to discriminate against someone.
As a successful organisation, we encourage diversity because if we have a wider range of people working for us, we are more likely to have someone who understands your specific needs and can provide the particular service you want.
Raising Awareness.
We are committed to dealing promptly and effectively with all aspects of hate-related crime, harassment (racial and on other grounds), anti-social behavior, and domestic violence as it impacts customers and communities. You should let us know if you feel you have suffered any form of harassment, whether it is racial harassment or any other form of harassment. You can contact us but if you feel in danger please call 999.
Understanding our customers & shaping services.
Our Corporate strategy sets out our vision to work with customers to design our services so that their experience helps us meet their needs and they can access services in a way that works best for them.
Everyone is Responsible.
We are fully aware of our responsibility towards customers falling within the protected characteristics covered by the Equality Act 2010 and are committed to ensuring that no group receives less favourable treatment from us when accessing services.