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We are pleased to confirm that Verena Buchanan will be joining us as our new Executive Director of Operations on 22 June.

Verena has 28 years of experience in the social housing sector, including over ten years at executive level. She has been with Selwood Housing since 2002 and has held various roles, transforming each area of responsibility. She has been in the role of Executive Director of Housing and Operations since 2020, leading teams in delivering social housing services and strategic asset management for approximately 7,200 homes and 16,000 customers. Verena is a board member of Mount Green Housing Association and served as Chair of Trowbridge Futures for over ten years. 

Verena said:

“I’m delighted to be joining Bron Afon and I’m looking forward to getting to know colleagues, customers and partners alike.   

“My priority has always been to deliver excellent services and safe, high‑quality homes, and I’m committed to building on the great work already happening at Bron Afon. Together, we’ll continue to drive the improvements you are already making which will ensure our customers and communities feel well‑supported, listened to and proud to live in our homes and that Bron Afon builds a strong sustainable future.   

“I am really excited to be joining you all!” 

Verena will bring her strategic insight to improve our commercial performance, deliver value for money and ensuring regulatory compliance. She will support the delivery of outstanding customer experiences alongside the highest levels of productivity and compliance, so that our customers feel proud to live in our homes and trust that Bron Afon is on their side.