Have a spare bedroom? You can take in lodgers as long as it doesn’t result…
Is it possible to exchange my home?
If you have found another social housing contract holder that you would like to transfer…
I need to change some contract information.
If you need to tell us that someone has moved in or out of your…
Can I make a name change?
Yes! Simply let us know that you’ve changed your name by completing the name change application…
I’d like to change from a Joint to Sole Contract Holder.
If you are a joint contract holder and want to apply to be a sole…
I’d like to change from a Sole to Joint Contract Holder.
You can apply to add someone else as a joint Contract Holder by completing the…
I’d like to make some alterations or improvements to my home.
Thinking of making changes to your home? You must get written permission from us before…
Can I setup a direct debit?
Yes. Under ‘Your account’ click on the ‘Set up a direct debit’ tab. You must…
Can I see a payment breakdown?
Yes. On your mini-statement, you’ll see your weekly charge and any payments received. You can…
How do I view old payments?
You can view all of your payments on your mini-statement available in ‘Your Account’.