Understanding your annual rent

When are the rent free weeks?

We offer two rent free weeks throughout the year where you will not be charged.  If you are in arrears...

Could you pay less for your water?

Welsh Water decides the increase in your water and sewage charge. Contract holders who currently receive HelpU will pay £4.71...

What is the rent increase in 2023?

We recognise that this is a financially difficult time for everyone and our increase is below the current rate of...

Are you receiving everything that you’re entitled to? Do you need some help?

If you need a little help contact us or e-mail Contract Support here and we can ease the pressure and...

What if I can’t afford to pay a little extra or if I am struggling with my payments?

We would not want anybody to find themselves in financial difficulty so the choice of whether to build up a...

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