Repairs
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How can I keep my Ivy under control?
Read more: How can I keep my Ivy under control?Chris Davies explains how to manage your ivy at home. Watch the video below…
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I’d like to make some alterations or improvements to my home.
Read more: I’d like to make some alterations or improvements to my home.Thinking of making changes to your home? You must get written permission from us…
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I’m waiting for planned work to be done
Read more: I’m waiting for planned work to be doneThere is no defined timescale for planned works. If you’re waiting for planned works…
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What are planned works & improvements?
Read more: What are planned works & improvements?These are works required to the home that are large scale, classed as non-urgent…
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What repairs are rechargeable?
Read more: What repairs are rechargeable?Rechargeable Repairs We respect and value you as a contract holder and in return…
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What is an emergency repair?
Read more: What is an emergency repair?Emergency repairs are those that are essential to protect your health and safety or…
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What repairs are you responsible for?
Read more: What repairs are you responsible for?You are responsible for:
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What repairs are we responsible for?
Read more: What repairs are we responsible for?We are responsible for the following Repairs:
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What are your repair timescales?
Read more: What are your repair timescales?All repairs are put into priority timescales depending on the nature of the problem…
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What happens after you report a repair on the Bron Afon Portal?
Read more: What happens after you report a repair on the Bron Afon Portal?You will receive confirmation that the repair is logged on our system and a…