Our Performance

We monitor our performance so that we can be proactive in improving the way we work and the services we deliver. 

We think it’s really important to be open and honest about how we are performing.

We monitor our performance so that we can be proactive in improving the way we work and the services we deliver.  We also provide this information to our board and regulators.

Latest Performance

Here’s our latest performance information from December 2024.

Customer Contact (Phone)

3,082

Rent Owed to Bron Afon

3,082

Customer Reviews

£1.710M

Customer Satisfaction

83%

Rent Lost On Voids

£76,571

Safety Check Compliance

99.62%

Average Days Homes Are Empty

101.9