Paying your rent in 2024. It’s a 53-week year Here’s what you need to know. Bron Afon charge rent every week on a Monday and in this year, there will be 53 weeks. Here is some guidance to help you understand what this means for you. Why is there a change this year? There are […]
How can I try to prevent water leaks?
Know where the stop tap is. Ensure that not only you know where it is, but that your family members know too. A severe leak or rupture can take only minutes to cause severe damage. Knowing where and how to shut off the water supply is crucial. Proactively check for leaks. Minor leaks can pass […]
How do I make a claim after a leak at my property?
At Bron Afon, we understand that filing a claim can feel overwhelming. If you need assistance with any part of the process, our team is here to help. Please don’t hesitate to contact Zurich Municipal’s expert claims handlers at 0800 028 0336 for support. It’s important to us that you are fully informed about your […]
I have a leak in my property, what should I do?
If the problem involves escaping of water (e.g. a burst pipe), you’ll need to try to stop the leak or turn off the water supply as soon as you can to reduce any damage. Stop taps (also sometimes called a stop valve or stopcock) turn off your water supply and are usually found in the […]
How do I make a Municipal insurance property claim?
Making a claim online will take about five minutes and requires a few details of the incident. You can do so by following the link below: https://www.zurich.co.uk/municipal/make-a-claim/property-insurance-claim
A property is at risk of flooding and flood damage, what should I do?
If a property is at risk of flooding and flood damage, below are some tips to help keep you safe and reduce loss to property and possessions: Indoors Turn off electricity, gas and mains water supplies. Move as many possessions as possible upstairs or into the loft. Smaller items should be removed from the property […]
Who should I call for guidance for flash floods?
Flash floods can be very dangerous and destructive, not only because of the force of the water, but also the hurtling debris that is often swept up in the flow. Sadly these weather events are no longer exceptional weather events. During a flash flood water has nowhere to go and overwhelms drainage causing flooding and […]
Rent 24
Your Rent Increase for 2024. We recognise that this is a financially difficult time for everyone and our increase is below the current rate of inflation. Our rent increase this year is 6.7% from April 2024 in line with Welsh Government policy. We have also used our rent policy to work out what you should […]
Bron Afon welcomes new Chair to the Board
Bron Afon welcomes Craig Nowell as its new Chair of the Board. Bron Afon is a leading housing association and community mutual, which manages and maintains over 8,000 homes across Torfaen. Craig is a Chartered Mechanical Engineer with over 20 years of experience delivering engineering, facilities management services, and infrastructure development within a variety of […]
XL Bully Ban. What’s changing?
On Tuesday 31 October 2023, the UK Government banned the XL Bully breed following a series of serious and, in some cases, fatal attacks. From 31 December 2023 this breed of dogs will be banned If you own an XL Bully Dog, or know someone who owns one, it’s important to stay up-to-date with legal […]