We shortlist homes when we know they are almost ready for a new contract holder…
How do I get priority for housing with Bron Afon?
Torfaen Homeseeker uses a banding system for applications to assess your need for housing –…
How do I apply for a home with Bron Afon?
There are two ways to rent a home with Bron Afon. In order to be…
What can I expect when making a personal injury or employers liability claim?
Personal Injury “Personal injury” is the legal term for an injury or illness caused (or…
What will my home contents insurance cover?
Bron Afon insure the structure of your home. However, this cover doesn’t include what’s inside…
What can I expect when I make a public liability claim?
Making a claim can be stressful, Here’s some guidance if you’re considering making a claim…
What do I need to make a motor accident claim?
During your claim we may ask you for some or all of the following: Your…
What outcomes can I expect?
We are committed to dealing with ASB in our communities. We will investigate the complaint…
Will I have to do anything during the investigation?
It is important that you keep in contact with us and if further incidents occur…
Who will investigate my complaint?
The complaint will be investigated by your Community Housing Officer. They will introduce themselves to…