These are works required to the home that are large scale, classed as non-urgent or…
I’m struggling to pay my rent
If you are having trouble paying your rent, it’s important to let us know straight…
How can I pay my rent?
The easiest way to manage your rent account is through My Bron Afon. Your personal…
Who is my Community Housing Officer?
We want the best for our contract holders and your Community Housing officer can provide…
How do I apply for a joint contract?
You can apply to add someone else as a joint Contract Holder by completing the…
How do I apply for a sole contract?
If you are a joint contract holder and want to apply to be a sole…
How do I transfer my contract?
If you have found another social housing contract holder that you would like to transfer…
How do I add or remove an occupant from my account?
During your contract you may ask us to add or remove occupants from your property…
My block has not been cleaned/rubbish in block
Once a month we clean and inspect common areas in our blocks of flats. If…
I need access to my meter cupboard
If you live in a flat and decide to change your utility provider or fit…