We’re pleased to announce that additional garage units have now been made available for let.
You may already know the brilliant Lauren Morse from Cwmbran. She has promoted the benefit of living a more sustainable and environmentally friendly lifestyle for some time. Lauren started out with a refill station in her garden shed, which became so popular that she soon needed larger premises. She noticed we were advertising the former tattoo […]
Welsh Water decides the increase in your water and sewage charge. Contract holders who currently receive HelpU will pay £4.71 Contract holders who currently receive Water Assist will pay £7.48 If you earn less than £15,500 and claim a means-tested benefit then you may be able to get a deduction on your water rates. Visit […]
Have you heard of Ash Dieback? It’s a highly destructive fungal ash tree disease that causes leaf loss and canopy decline and in some cases, causes the trees to die. There is no evidence that ash dieback affects animal or human health but it has the potential to kill over 80% of British ash trees. This […]
In the event of a contract holder passing away, a resident living in the home may have a legal right to take over the contract. We will:- Update the Contract information, if there are two joint contract holders and one dies, the remaining contract holder will become the only contract holder without the needs for […]
If you’re at home, and you can do it safely, turn off your gas supply. The gas mains tap should be beside your gas meter. Move the handle a quarter turn until it’s at 90 degrees from the pipe to shut off the gas supply. If you aren’t sure you can ask a neighbour or […]
We offer two rent free weeks throughout the year where you will not be charged. If you are in arrears you are still expected to make a payment. You can read more about this, here. If you’d like to know as soon as we release our next Rent Free Weeks in 2025, subscribe to our […]
If you report nuisance, annoyance or disturbance due to noise or animals, we will give you help and advice. We will investigate your complaints and decide what action to take. Our contract holders are responsible for the behaviour of anyone (including children) and for pets living in or visiting their home. We will take action […]
We all have occasions when we need to be away from our home for periods of time such as a holiday or visiting relatives. However, if you’re going to be away for more than 4 weeks we need you to fill in a temporary absence application form. We recommend that you notify your insurers of […]
We recognise the many benefits that owning a pet can bring. You need our permission to have a pet in your home. Your pet cannot be an animal listed in the Dangerous Dog Act 1991 or the Schedule of the Dangerous Wild Animals Act 1976. We also appreciate the impact that irresponsible owners can have […]
Have a spare bedroom? You can take in lodgers as long as it doesn’t result in your home becoming overcrowded. You don’t need our permission to take in a lodger but you will need to fill in an additional occupant form here. Remember, you’re responsible for the conduct of any lodgers or visitors to your […]
