I need help with falling leaves and leaf litter.

Bron Afon are not responsible for leaf fall into gardens or the adopted (Council) highway.   We are responsible for a small number of paths and roads. Normally, it does not matter who owns the land. In most situations, the Council will still be responsible for maintaining (including cleaning) the streets and road. This includes […]

When are bin collections?

Bins and collection of waste and recycling are the Council’s responsibility. They have processes in place to deal with a missed collection and to investigate side waste. They will contact us if necessary for example, once they have investigated, to arrange removal.   This includes recycling queries (unless it specifically relates to mess in a purpose-built […]

I’ve seen dog and litter bins overflowing.

You should report overflowing bins to Torfaen Council, as they are highly likely to belong to them. Bins along a public highway form part of the highway regardless of the position of the post, so if it serves the highway but is on a post in our verge, that does not mean we empty it. Things like […]

Is Bron Afon responsible for things on the street?

(Streets) Highways and street “furniture” are considered as: bins, lighting, signage, benches, and subways.  We are responsible for a small number of paths and roads. It does not matter who owns the land in many situations, as the Council will still be responsible for maintaining (including cleaning) the streets and roads they are responsible for. […]

I require shrub maintenance, when is it carried out?

We maintain shrubs between October to March each season when most are dormant. Depending on the weather they can grow, and this may not be in a form that is as shaped or controlled as they would be in an ornamental garden. Nature isn’t neat.  There are also many legal considerations about wildlife and permitted […]

Will you cut my hedges?

We will maintain hedges in accordance with relevant wildlife legislation. This includes working within specific times and with necessary precautions (usually between October and February / March). Winter shrub maintenance is carried out from October to March each season. Ad hoc maintenance is governed by growth, the weather etc. and certain legal restrictions. We prune […]

What is considered fly-tipping?

Not everything left in the streets is “fly-tipping,” for example unwanted items, bins and containers and other material rejected by Torfaen Council Waste Crews. You should report concerns about this to the Council for investigation.   For more info on Torfaen Council services around bins and recycling, to report issues or to find out what […]

I’ve found a dead animal, what can you do?

It is unlikely we would attend to remove a dead animal in the open or from your property. You should consult the Council about proper disposal. However, if you come across a small dead animal, there are steps you can take to responsibly manage its disposal. One method is to carefully wrap the animal using protective […]

Do you offer a block cleaning service?

We offer a basic cleaning service. The average visit ranges from 10 – 30 minutes and includes: a clean every month.  sweeping and cleaning with a cloth or mop  checking shared parts (e.g., corridors, drying area) for safety identifying fly tipping and liaising with colleagues  returning to remove items if needed   It does not include: […]

2023 Planned Works Calendar

Calendar of Grounds Maintenance & Cleansing Work   This is a list of some of the jobs we do on the land we look after throughout the year. Footpaths and roads where we have houses and flats are looked after by Torfaen council. They also deal with everything related to bins and recycling. You can […]