No, the fire risk to a communal building is too great to allow for BBQs to take place in communal garden/grounds spaces. If we find a BBQ in a communal area, we will notify you and give you notice to remove it.
Your Guide to Outdoor Communal Areas
With the arrival of sunny weather, our outdoor communal areas become inviting spaces to relax and unwind. To ensure a pleasant experience for everyone, it’s important to follow the guidelines and regulations set for these shared spaces. In this blog post, we’ll provide a comprehensive guide to the responsible use of outdoor communal areas. For […]
Who can I get help in adverse winter weather conditions?
(Winter) adverse winter weather – Bron Afon proactively prepare our resources to respond promptly to snow and freezing conditions, ensuring safe access for our customers during adverse winter weather. We monitor local weather warnings from the Met Office and where practical, we will take preventative actions (amber Met Office warnings and above). However, our focus […]
I have unwanted items, how do I get rid of them?
Please do not leave items in the corridor, bin store or in the street unless you have already made arrangements for them to be removed. Only then should you place them out for collection no earlier than the day before. There is a charge for items we remove.
I noticed an abandoned vehicle, how do I report it?
The Council has legal duties and responsibilities when it comes to dealing with abandoned vehicles and certain “nuisance parking” offences. It does not matter who owns the land, provided it is not private. You can report issues like this to the Council here: Abandoned Vehicles | Torfaen County Borough Council South Wales Police have issued […]
I need a tree cutting, when do you offer this?
We inspect all our trees regularly on a risk-first basis. We inspect some more frequently due to the potential for risks in the future. Please be aware we do not carry out work on trees for the following reasons: roots in drains, overhanging branches / encroaching roots leaf fall, shading including photovoltaic panels, obstruction […]
When do you offer grass cutting services?
During the grass-cutting season (usually March to October), we will monitor work that has been done for things like missed cuts and overall quality. We cut grass around blocks that is enclosed by a fence ourselves. We have many sites that are managed for nature, and these are not routinely cut. If you have concerns […]
I noticed a shopping trolley that needs collecting.
Shopping trolleys are the property and responsibility of the shop, which will need to take responsibility for collecting them. Torfaen Council has powers to control abandoned trolleys on any land and provide this advice: Abandoned Shopping Trolleys | Torfaen County Borough Council
Do you manage all play areas?
We inspect play areas for safety every week. If you spot a problem, please let us know – add contact details. We only manage equipped play areas at the following places: Bagley Court Thornhill Central Drive Trevethin Coed Llwyd Close x2 Blaenafon Heol Waun Talywaun Monnow Court Thornhill Mount Road Trevethin Penylan Road Garndiffaith Plas […]
When do you clean the roads from litter?
We will deal with litter at as part of our normal cleansing activities. We do this every two week on our streets and land. We are responsible for a small number of paths and roads. It does not matter who owns the land, in most situations the Council will still be responsible for maintaining (including […]