Repairs

What repairs are rechargeable?

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What are planned works & improvements?

These are works required to the home that are large scale, classed as non-urgent or are deemed to be improvements. ...

I’m waiting for planned work to be done

There is no defined timescale for planned works. If you’re waiting for planned works to your property and have already...

I’d like to make some alterations or improvements to my home.

Thinking of making changes to your home?  You must get written permission from us before making alterations or modifications to...

There is a water leak or burst pipe.

• If you have a burst pipe or any other water leak, turn your mains stop tap off to the...

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