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When will I need to start paying Welsh Water?

A Bill will be issued by Welsh Water in mid February, but you will start paying them from April 1st...

I have received my Welsh Water letter but I don’t want to pay by Direct Debit. How else can I pay?

When you receive your bill from Welsh Water it will include a variety of payment methods.  Just pick the one...

Why can’t I continue to pay Bron Afon?

Our contract to collect the water rates for Welsh Water has ended and they have taken back this responsibility.

Will the amount that I pay Welsh Water be the same as I pay Bron Afon?

The water charge will go up in April as normal but the amounts will be the same as if you...

How do I set up my payments with Welsh Water?

When you receive your bill in February it will include various ways to pay.  Alternatively you can give Welsh Water...

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