Caretaking & Grounds Service
We look after an area of Torfaen the size of several hundred football pitches.
What do we do?
We cut the grass, look after hedges and trees, deal with litter, fly-tipping, and a lot more. It’s a large area to cover so if we’ve missed something you can let us know by contacting us. You can view the calendar of grounds maintenance and cleansing work for 2024 broken into months below.
Find Answers to Your Caretaking & Grounds Questions
If you need more information about read our FAQs. Or visit our self-help guides to learn more.
The Council has legal duties and responsibilities when it comes to dealing with abandoned vehicles and certain “nuisance parking” offences. It does not matter who owns the land, provided it is not private.
You can report issues like this to the Council here: Abandoned Vehicles | Torfaen County Borough Council
South Wales Police have issued this guidance: Nuisance parking and abandoned vehicles | South Wales Police (south-wales.police.uk)
Bins and collection of waste and recycling are the Council’s responsibility. They have processes in place to deal with a missed collection and to investigate side waste. They will contact us if necessary for example, once they have investigated, to arrange removal.
Read more here.
We inspect play areas for safety every week. If you spot a problem, please let us know – add contact details.
You can see the play areas we manage in our self-help guides, by clicking here.
Not everything left in the streets is “fly-tipping,” for example unwanted items, bins and containers and other material rejected by Torfaen Council Waste Crews. You should report concerns about this to the Council for investigation.
Read more here.
We inspect all our trees regularly on a risk-first basis. We inspect some more frequently due to the potential for risks in the future.
Please be aware we do not carry out work on trees for the following reasons: roots in drains, overhanging branches / encroaching roots leaf fall, shading including photovoltaic panels, obstruction of a view, to improve television, broadband, telephone, and satellite reception, honeydew or “sap” deposits, bird droppings, and the dispersal/fall of items from trees such as acorns, nuts, berries, and blossom.
Trees are an animal’s natural habitat, and we will not remove a tree for this reason. Your home was accepted on the understanding that there was a tree present within the surrounding area or garden of the property.