What is an Intelligent Energy System? An Intelligent Energy System (IES) is a combination of…
How do I end my contract?
You will need to provide four weeks written notice to end your contract by completing…
I want to downsize
If you are living in a home that is too large for your needs, you…
New nature-inspired artwork
New nature-inspired artwork is appearing across the local area to encourage people to value the…
Changes to how you pay your water rates
From April 2023 all water charges are being transferred to Welsh Water to collect. This…
How do I know if my solar panels are working?
If you have a ‘smart meter’ installed for your electricity supply (this is a meter…
Will Bron Afon arrange for a smart meter to be installed?
No, your energy provider/company should provide and install a smart meter free of charge. You…
Can I be involved in any decarbonisation/energy projects?
Yes! We’d welcome customer’s involvement and support- we have a number of ongoing projects you…
Will Bron Afon put in a driveway for me to have an Electric Vehicle (EV) charge point?
We currently don’t have a planned investment or budget to provide this. If you are…
Bron Afon is supporting the White Ribbon Day campaign
One of our core values is ‘Respect’ in all its forms. Treating people fairly and…