If you feel you want to leave any flooring please contact us to discuss the situation further.
What do I do with any belongings I don’t want?
It is your responsibility to clear all items from your home including carpets and other floor coverings. If you leave any items in the property, garden, loft space or store cupboards, you will be recharged for the full cost of clearance. This cost might be more expensive than if you arrange to clear the property […]
What do I do about any outstanding arrears on my account?
You should pay any money you owe us before your contract end date. If this is not possible, you will need to contact us here to set up an affordable payment plan. You can also set up a payment plan on our customer portal, My Bron Afon. You can register for an account here. If […]
When will I be able to move out?
The last day of your contract will be four weeks from when you tell us you’re withdrawing from your contract. Your keys should be handed in to our office in Llantarnam by 12pm on this day. Your rent is payable until this time. If you hand your keys back after 12pm, you will be charged […]
Cost of living: Welsh winter fuel payment to double to £200
Payments to help people on Universal Credit and other working-age benefits to pay fuel bills will be doubled by the Welsh government. Payments from the Winter Fuel Support Scheme will rise from £100 to £200. People who have already received the payments will get the extra money in the coming weeks. It comes ahead of […]
Is the house inspected before I move out?
Once we have had your completed form, we may arrange to visit you in your home to complete your end of contract inspection. This will tell us if any repairs need to be carried out before your contract ends. We will also tell you if you have any rent or other charges outstanding on your […]
Tenants move into our new homes at Malthouse Close.
Moving into a new home means a fresh start for many people and for some like Shane Edwards in Cwmbran, it means so much more. Shane, who had recently been living in temporary accommodation, got the keys to his home last week, one of 22 brand new Bron Afon homes at Malthouse Close. In […]
Met Office issues rare red warning across all of Wales.
Met Office issues red weather warning for parts of Wales. The alert has been upgraded for areas of South Wales from an Amber warning as the country braces for winds of up to 100mph winds. A “rare” red weather warning has been issued for parts of Wales as Storm Eunice approaches. The forecasting service upgraded […]
Gwent Housing Support Virtual Open Day
Gwent Housing Support is having its very first Virtual Open Day on Thursday 17th February. If you require support for your housing situation or are interested in how to refer someone to one of these services, this event is for you! Come anytime between 10 am-4 pm on Thursday 17th February. They hope that this […]
Join us for a leisurely walk through Blaenserchan Valley.
In Our Nature CIC is a Community Interest Company, run by Veronika Brannovic, Natasha Harris and Gavin Vella. It supports people who are looking to improve their well-being through contact with nature. They develop resources that local communities can download and use to discover and explore their local area, focusing on the nature that is […]