1. Home
  2. Knowledge Base
  3. I’ve missed my bin collection

I’ve missed my bin collection

If your purple lidded bin was not collected Torfaen CBC will no longer return to collect it unless there was:

  • Access issues due to road works, major incidents or adverse weather such as snow
  • A record that a bin was damaged and couldn’t be collected
  • A missed assisted collection

The council will not return until your next scheduled collection for any other reason.

This means bins need to be out before 7am on their collection day and placed where your property meets the pavement (or in your designated collection areas).

Further information is available on the Missed Purple Lidded Bin Collections – Frequently Asked Questions page.

Was this article helpful?

Need Support?

Can't find the answer you're looking for?
Contact Support