No, the housing costs and any arrears will continue to be paid to us until they are cleared.
I’m on Universal Credit and my housing costs and water charge is paid direct to you, will this stop?
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- What support can I get to pay my rent?
- I currently pay my water charges to you by direct debit, what will happen?
- I have arrears with Bron Afon, will that affect my payment with Welsh Water?
- How do I set up my payments with Welsh Water?
- Will the amount that I pay Welsh Water be the same as I pay Bron Afon?
- Why can’t I continue to pay Bron Afon?