If you’re at home, and you can do it safely, turn off your gas supply. The gas mains tap should be beside your gas meter. Move the handle a quarter turn until it’s at 90 degrees from the pipe to shut off the gas supply. If you aren’t sure you can ask a neighbour or friend to help.
Leave your home and call the 24-hour National Gas Emergency Service. Calls to this number are typically FREE but it may depend on your phone contract. Remember to never use a phone near a gas leak – move well away from the property.
National Gas Emergency Number
0800 111 999
Once you’ve done this please call us on 01633 620111
Life saving checklist:
DO NOT smoke, light a match or use any other naked flame.
DO NOT turn any electrical switches on or off.
DO NOT use doorbells, mobile phones or any other electrical switches which could cause a spark.
DO open doors and windows to allow fresh air in.
DO turn off the gas at the mains tap, which is usually near the meter.
DO warn your neighbours.
DO leave your property.