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  4. Could you pay less for your water?

Could you pay less for your water?

Welsh Water decides the increase in your water and sewage charge.

Tenants who currently receive HelpU will pay £4.71

Tenants who currently receive Water Assist will pay £7.48

 If you earn less than £15,500 and claim a means-tested benefit then you may be able to get a deduction on your water rates. Visit www.dwrcymru.com/en/my-household/get-help-paying-your-bill/helpu-tariff for more information and to apply.

The Customer Reference number that you will need to enter is: 3489812601. You can also contact Welsh Water by phone on Monday – Friday 8am – 6pm on 0800 0520145. If your claim is successful then you will start to pay a lower amount directly to Welsh Water and they will contact us so that we stop charging you for this.

 

 

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