You will need to provide four weeks written notice to end your contract by completing this ‘Withdraw from Contract’ form. We will visit you during the notice period to inspect your home and advise you of anything you need to do before you vacate. We will also inspect after you have moved out to ensure […]
I want to downsize
If you are living in a home that is too large for your needs, you may be entitled to some help to downsize to a smaller home. You could apply for a contract transfer. You can complete the application form here. For further information or to discuss your options, please contact us.
New nature-inspired artwork
New nature-inspired artwork is appearing across the local area to encourage people to value the natural wonders we can find in green spaces within our communities. The pieces have been developed as part of the Nature Isn’t Neat project, which aims to raise awareness of the decline in pollinators and encourage local action, including embedding […]
Changes to how you pay your water rates
From April 2023 all water charges are being transferred to Welsh Water to collect. This means that we will no longer collect water rates as part of your rent. You will have received a letter from us about these changes. You should have also received a letter from Welsh Water, followed by your annual water […]
How do I know if my solar panels are working?
If you have a ‘smart meter’ installed for your electricity supply (this is a meter provided and installed by the energy company), you should have an in home display device which can show that Solar Panels (PVs) are working (showing no energy is drawing from the energy supply). You can check the ‘invertor’- a green […]
Will Bron Afon arrange for a smart meter to be installed?
No, your energy provider/company should provide and install a smart meter free of charge. You need to contact your energy companies and request for a smart meter to be installed.
Can I be involved in any decarbonisation/energy projects?
Yes! We’d welcome customer’s involvement and support- we have a number of ongoing projects you may be able to assist us with. Please send your details to: sustainability.enquiries@bronafon.org.uk
Will Bron Afon put in a driveway for me to have an Electric Vehicle (EV) charge point?
We currently don’t have a planned investment or budget to provide this. If you are considering doing this yourself, you will have to have all permissions first and cover all associated costs. Any alterations to a Bron Afon’s home will require our permission and if the works include changes to public footpath and/or access, the […]
Bron Afon is supporting the White Ribbon Day campaign
One of our core values is ‘Respect’ in all its forms. Treating people fairly and with dignity underpins everything we do as an organisation and it’s one of the main reasons we’re committed to supporting the White Ribbon Day campaign to end violence against women and girls. Quite simply, no women and girls should be […]
New greener homes for Cwmbran
Working with local firm WK Plasterers, we are building brand new homes in Victoria Street (Old Cwmbran) with a focus on sustainable energy heating. Former offices and an old toilet block were demolished to make way for the development, which will contain two two-bed flats and 11 one-bed flats for rent. A key feature of […]