Who carries out a fire door check?

Our trained fire door inspectors will be visiting your homes to conduct these checks and ensure your fire doors are in the best working condition. A colleague from our Compliance team will carry out the check. They will also carry a photo ID card.  

Why do you need to check my fire door?

As a responsible landlord, we have a legal duty to check your fire door.  We must make sure it is fit for purpose and is working correctly. Fire doors are an integral part of fire safety protocol, serving to protect escape routes, slow the spread of a fire, and provide places of relative safety. They […]

When do fire door checks take place?

The fire door check is part of a yearly programme we are required to do by law and you will be notified when they’re taking place.  We will let you know by letter or e-mail the month we intend to carry out checks in your block.  As we have so many fire doors to check, we’re […]

Can I sit out in the communal garden/grounds?

Yes, you can but we would ask that you act reasonably and consider your neighbours. This includes not obstructing communal footpaths, shouting, sunbathing directly under neighbour’s windows, or playing loud music at unreasonable times.

Can I have a trampoline in the communal garden/grounds?

No, we don’t allow trampolines to be erected and used in the communal grounds. This is because trampolines are large and could spoil your neighbour’s enjoyment of the communal gardens/grounds. They also often lead to complaints like noise pollution. Trampolines are also a health and safety hazard that could lead to severe injury or fatality. If we find a trampoline […]

Can I have a paddling pool in the communal gardens/grounds?

No, we don’t allow paddling pools to be erected and used in the communal grounds. This is because the paddling pools and the equipment used to fill them are considered a health and safety hazard and could lead to severe injury or fatality. If we find a paddling pool in a communal area, we will notify you […]

Can I have a BBQ in the communal gardens/grounds?

No, the fire risk to a communal building is too great to allow for BBQs to take place in communal garden/grounds spaces. If we find a BBQ in a communal area, we will notify you and give you notice to remove it.

Your Guide to Outdoor Communal Areas

With the arrival of sunny weather, our outdoor communal areas become inviting spaces to relax and unwind. To ensure a pleasant experience for everyone, it’s important to follow the guidelines and regulations set for these shared spaces. In this blog post, we’ll provide a comprehensive guide to the responsible use of outdoor communal areas. For […]

Who can I get help in adverse winter weather conditions?

(Winter) adverse winter weather – Bron Afon proactively prepare our resources to respond promptly to snow and freezing conditions, ensuring safe access for our customers during adverse winter weather. We monitor local weather warnings from the Met Office and where practical, we will take preventative actions (amber Met Office warnings and above). However, our focus […]