We signed the Deeds Not Words pledge led by housing equalities charity Tai Pawb in 2020. It outlines our commitment to take action to: Mitigate the impact of Covid-19 on Black, Asian and minority ethnic staff and communities Improve the ethnic diversity of board and staff at all levels Communicate and engage Develop an inclusive […]
Here’s what you need to know. Bron Afon charge rent every week on a Monday and in this year, there will be 53 weeks. Here is some guidance to help you understand what this means for you. Why is there a change this year? There are 52 weeks in a normal year, which means we […]
Paying your rent in 2024. It’s a 53-week year Here’s what you need to know. Bron Afon charge rent every week on a Monday and in this year, there will be 53 weeks. Here is some guidance to help you understand what this means for you. Why is there a change this year? There are […]
Know where the stop tap is. Ensure that not only you know where it is, but that your family members know too. A severe leak or rupture can take only minutes to cause severe damage. Knowing where and how to shut off the water supply is crucial. Proactively check for leaks. Minor leaks can pass […]
At Bron Afon, we understand that filing a claim can feel overwhelming. If you need assistance with any part of the process, our team is here to help. Please don’t hesitate to contact Zurich Municipal’s expert claims handlers at 0800 028 0336 for support. It’s important to us that you are fully informed about your […]
If the problem involves escaping of water (e.g. a burst pipe), you’ll need to try to stop the leak or turn off the water supply as soon as you can to reduce any damage. Stop taps (also sometimes called a stop valve or stopcock) turn off your water supply and are usually found in the […]
Making a claim online will take about five minutes and requires a few details of the incident. You can do so by following the link below: https://www.zurich.co.uk/municipal/make-a-claim/property-insurance-claim
If a property is at risk of flooding and flood damage, below are some tips to help keep you safe and reduce loss to property and possessions: Indoors Turn off electricity, gas and mains water supplies. Move as many possessions as possible upstairs or into the loft. Smaller items should be removed from the property […]
Flash floods can be very dangerous and destructive, not only because of the force of the water, but also the hurtling debris that is often swept up in the flow. Sadly these weather events are no longer exceptional weather events. During a flash flood water has nowhere to go and overwhelms drainage causing flooding and […]
Your Rent Increase for 2024. We recognise that this is a financially difficult time for everyone and our increase is below the current rate of inflation. Our rent increase this year is 6.7% from April 2024 in line with Welsh Government policy. We have also used our rent policy to work out what you should […]
