We believe everyone should have a place they are proud to call home.
We are here to provide good quality homes and support people in their communities. We work with partners who can help make this happen.
Pay Your Rent
Need to pay your rent or look at your rent balance? Or looking for Rent Free Weeks 2025?
Report A Repair
We are here to help fix repairs in your home as soon as possible.
Your Voice
Use Your Voice to help shape how we work with you.
Bron Afon Housing Association
We are here to provide safe, affordable homes in good condition. Our aim is to deliver quality, value and satisfaction to our customers.
Find A Home With Bron Afon
We have over 8,000 homes in Torfaen and are building new homes every year.
Use Your Voice
Take part in projects affecting your community and use your voice to give us feedback, or tell us what it's like for you.
Our Self-Help Guides
Our self-help guides make looking after your home simple and stress-free.
Anti-social Behaviour
We want to help build safe and strong communities where everyone has a place they are proud to call home.
Latest News & Updates
Subscribe to our monthly newsletter to get all the latest updates.
Over 8,500 Trees and Shrubs Planted Across Torfaen by Bron Afon and Torfaen Council
“A lasting impact for our communities to enjoy for years to come”: Bron Afon and Torfaen Council plant more than 8,500…
Geradline & Mail: “Our families are over the moon for us.”
“Our families are over the moon for us. They think it’s marvellous that we are together”: how Geraldine and Mal found…
Nine brand-new, energy efficient homes at Michael Way in Pontypool
We are thrilled that customers have moved into their brand-new, energy-efficient homes at Michael Way in Pontypool. We worked with local…
About Bron Afon
We want to be part of the solution to the housing crisis. At the heart of everything we do every day is our passion for delivering excellent services to our customers, providing high quality homes and supporting people in their communities.
Work With Us
We work here because we want to give great service to our customers, provide quality homes, and support our communities.
We aim to provide quality, value and satisfaction to our customers.
Our Corporate Strategy 2023-28
Everyone should have a place they are proud to call home. Read our latest strategy which sets out how we will reach our goals.
Welsh Language Scheme
As a housing association in Wales. We know how important it is to promote and support the Welsh language in work and in our communities.
Gender Pay Gap
Our Gender Pay Gap report for 2024 is available here.
WHQS | Dowry
In 2024/25 Bron Afon received £5.8m in dowry gap funding from the Welsh Government which will be spent on WHQS improvement schemes.
SELF-HELP GUIDES
Helpful hints, tips and advice about your home.
We can help anyone who:
- Has a permanent and substantial disability, and
- Has difficulty accessing different parts of their home or community
- Is registered as the contract holder or an occupant of the home in which they are having difficulties
Our team can recommend equipment and adaptations, which may help you to access your home and carry out day to day activities.
Torfaen County Borough Council are responsible for your waste and recycling service.
If your refuse or recycling bin has been lost or stolen you can request a new one. There is a charge for a new purple lidded bin, however all other items are available free of charge. You can request as many black boxes, nets or blue bags as you need.
You can request a new refuse or recycling bin on their website here.
You can also call 01495 762200.
Mould is a fuzzy, sometimes colourful, unwanted guest that can show up in homes when it’s damp and soggy. Think of it like a plant that doesn’t need sunlight to grow, but it sure loves wet spots! When water gets cozy with things like paint or the paper on your walls, it’s party time for mould.
No hot water? It could be that the pressure has dropped in your boiler.
Follow these easy steps to re-pressurise your boiler in our Self Help Guides. Click here.
It will improve your rights and make them clearer. It will improve how landlords manage rented homes in Wales.
For more information on the Renting Homes Act Wales visit:
https://gov.wales/housing-law-changing-renting-homes
Rent won’t be charged for the weeks starting Monday 25th August and 29th December 2025. If you are behind with your rent, you must use these weeks to catch up by continuing to make payments.