Tenant Satisfaction Survey

Your views are really important to us. We want to know what you think about some of the services we provide. Complete our survey to be entered into our prize draw to win £100 of shopping vouchers.

How satisfied or dissatisfied are you with the service provided by Bron Afon? *

How satisfied or dissatisfied are you with the overall quality of your home? *

Generally, how satisfied or dissatisfied are you with the way Bron Afon deals with repairs and maintenance? *

How satisfied or dissatisfied are you with your neighbourhood as a place to live? *

How satisfied or dissatisfied are you that your rent provides value for money? *

How satisfied or dissatisfied are you that your service charges provide value for money? *

How satisfied or dissatisfied are you that Bron Afon listens to your views and acts upon them? *

Thinking about your home specifically, how satisfied or dissatisfied are you that Bron Afon provides a home that is safe and secure? *

How satisfied or dissatisfied are you with the way Bron Afon deals with anti social behaviour? *

How satisfied or dissatisfied are you with opportunities given to you to participate in Bron Afon’s decision making processes? *

How satisfied or dissatisfied are you that Bron Afon gives you a say in how services are managed? *

To what extent do you agree with the following statement - "I trust Bron Afon" *

If you would like to follow the progress of this survey and its outcome then please subscribe to our Newsletter below.

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By opting-into the Prize Draw, you are indicating that you are happy to be contacted regarding the results of this Prize Draw. *

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Terms and conditions

This is a free prize draw. The prize draw is open to Bron Afon tenants only.

Prize is £100 of Love to Shop vouchers.

Entrants must be over 18 years old.

One entry per person is allowed. Entries can be made via social media, Bron Afon website, and completion of paper survey.

To enter this competition, complete either the online submission form or paper survey to submit your name and email address.

To be eligible for this competition, please submit your entry by 12pm GMT on 31 May 2022.

The winning entry will be the first drawn at random on June 1^st 2022.

The winner will be notified in writing or via phone within 48 hours of the draw taking place. Should we fail to reach the winner after three attempts at contact another draw will take place as outlined above.

The prize will be sent via recorded mail on June 1^st 2022.

All email addresses will be held securely on the Bron Afon server in accordance with the Data Protection Act 2018.

All information returned will be entered into the free prize draw and receive an equal chance of being drawn as a winner.

By participating in this competition, winners agree to be featured in Bron Afon publicity and marketing material.

Data is never sold or shared with other charities or companies.

No purchase is necessary.

No cash alternative to the specified prize is available.

Promoter: Bron Afon Community Housing, Tŷ Bron Afon, William Brown Close, Llantarnam Industrial Park, Cwmbran, NP44 3AB.