There are a few things to think about before you get in touch. Make sure you’ve checked that your repair is our responsibility to fix and not yours. You can read the ‘Who Is Responsible for a Repair’ section in our handbook.
The easiest way to report a repair is by doing it online via the form on this page which will be forwarded to our dedicated team. Please allow 24 hours for a reply and remember it is not checked outside normal office hours.