Need helpwith a repair?

There are a few things to think about before you get in touch. Make sure you’ve checked that your repair is our responsibility to fix and not yours. You can read the ‘Who Is Responsible for a Repair’ section in our handbook.

Select your issue from the form below to get started.


The easiest way to report a repair is by doing it online via the form on this page which will be forwarded to our dedicated team. Please allow 24 hours for a reply and remember it is not checked outside normal office hours.

*Any personal information which you provide within this form will be stored securely and confidentially and will be used solely in relation to the subject that you request from the options below. Your personal information will not be supplied to any party outside of Bron Afon.

Here’s some quick links