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Support in Torfaen. Read this quick guide with links to organisations who offer help and advice

Thanks so much to Linc Cymru for putting together this guide to some of the organisations offering support in Torfaen.

Services, opening hours and staffing levels are changing daily and online information may not be updated quickly so please be understanding if you’re contacting any of these organisations.

Benefit Support /Council Tax

Click here for info on help and advice for things including housing and council tax benefits, backdated benefits, discretionary housing payments, the local housing allowance and Universal Credit information

Contact if your worried about council tax payments, court or bailiff action

Torfaen Council

Click here for updates on service closures and COVID-19 information.

Gateway Credit Union

Click for info on the credit union’s savings and loans. You can also call 01495 742500 or email

Torfaen Age Connects

Visit the Age Connect Torfaen website for details of how their services are affected. Email or call 01495 769264

Torfaen Care and Repair Service

Visit the Care and Repair website for details on how their services are affected. Call 0300 111 3333

Torfaen Family Information Service

Visit their website for a Guide to Family support services. Call 0800 0196330 or email

Torfaen Care and Support Services Directory

Visit their site to find out about  supporting services available in Torfaen.

  • Adult social care
  • Children’s Services
  • Direct Payments scheme
  • Safeguarding
  • Family services

Torfaen Meals on Wheels

Visit their site to find out more about the service.

Public Health Wales

Visit their site for daily updates on the coronavirus situation in Wales.

Local services directory – Dewis Cymru

Dewis Cymru is a massive A-Z online directory of services in your area, from pharmacists to help groups.

Out of hours chemists

Visit this site to find out what chemists are available in the area.