Getting repairs done

At Bron Afon, we are passionate about excellent service delivery in all that we do. Repairs are a major part of the the work that we carry out. We are committed to:

• Undertaking repairs as quickly and as effectively as we can.
• Complying with statutory requirements and all current legislation.
• Improving the quality of our tenants' homes to meet the Welsh Housing Quality Standard (WHQS) as set by the Welsh Assembly Government.
• Providing quality maintenance and repairs for our tenants.

How to report a repair

• By telephone on Freephone 0800 111 43 43.
• In person at our Area Offices.
• In writing to Ty Bron Afon, William Brown Close, Llantarnam Industrial Park, Cwmbran, Torfaen NP44 3AB.
• In person to our staff who are out in the community.

You can also report emergency repairs outside normal office hours on Freephone 0800 111 43 43.

Bron Afon Community News

September 2008 edition now available online

We are recruiting now

See our Working With Us page for details of new opportunities at Bron Afon Community Housing.

We want to hear from you!

Getting involved

See our Getting Involved page for more details.

Bron Afon Community Housing Limited is registered as an Industrial and Provident Society with charitable rules Register No 30235 R and is registered with the Welsh Assembly Government as a Registered Social Landlord Registration No L147