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At Bron Afon, we are passionate about excellent service delivery in all that we do. Repairs are a major part of the the work that we carry out. We are committed to:
• Undertaking repairs as quickly and as effectively as we can. • Complying with statutory requirements and all current legislation. • Improving the quality of our tenants' homes to meet the Welsh Housing Quality Standard (WHQS) as set by the Welsh Assembly Government. • Providing quality maintenance and repairs for our tenants.
• By telephone on Freephone 0800 111 43 43. • In person at our housing offices. • In writing to Ty Bron Afon, William Brown Close, Llantarnam Industrial Park, Cwmbran, Torfaen NP44 3AB. • In person to our staff who are out in the community.
You can also report emergency repairs outside normal office hours on Freephone 0800 111 43 43.
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