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At Bron Afon, we are passionate about excellent service delivery in all that we do. Repairs are a major part of the the work that we carry out. We are committed to:
• Undertaking repairs as quickly and as effectively as we can. • Complying with statutory requirements and all current legislation. • Improving the quality of our tenants' homes to meet the Welsh Housing Quality Standard (WHQS) as set by the Welsh Assembly Government. • Providing quality maintenance and repairs for our tenants.
• By telephone on Freephone 0800 111 43 43. • In person at our housing offices. • In writing to Ty Bron Afon, William Brown Close, Llantarnam Industrial Park, Cwmbran, Torfaen NP44 3AB. • In person to our staff who are out in the community.
You can also report emergency repairs outside normal office hours on Freephone 0800 111 43 43.
Changes to area office opening times From Monday 6 September, our area housing offices will be open every weekday from 8.30am to 12.30pm.
AGM and Family Fun Day, Saturday 11 September Come and join the fun!
Draft Welsh Language Consultation Give us your views before 3 October 2010.
Board Member recruitment Interested in becoming one of our independent Board Members? Look no further.
Rent Payment Cards A new way to pay your rent. You can pay at 65 local shops.
An Introduction to Administration A free course for anyone wanting to work in business administration.
The Guarantee for Housing Association Residents Advice from the Welsh Assembly Government on what to expect from your landlord.
At risk of falling? Ask for a free copy of our award winning film.
Housing Debt Helpline Wales Offers support if you are finding it difficult to meet mortgage or rental payments.
Sell2Wales You can see our opportunities for quotes and tenders on this site. Bron Afon Community News Lifeline Service Peace of mind for you and your loved ones 24 hours a day. Further information available here.
Contact us We want to hear from you!
Getting involved See our Getting Involved page for more details.