1^st step – Registration

You will need to complete an application form and provide certain information; so your application can be checked for accuracy and ensure you are eligible to join the scheme.

2^nd step - Choosing

Properties are advertised each week in a number of ways. The adverts tell you the landlord, location, size, rent and other features of the property to help you decide which properties are right for.

3^rd step –

Offer

All bids and expressions of interest received will be subject to a number processes prior to the landlord drawing off a shortlist of applicants.  Following the closure of the advert, eligible bids will be ranked against each property.

If your name is at the top of the shortlist you will normally be invited to view the property unless there are reasons why we are unable to do this. The landlord of the property may want to carry out any outstanding eligibility checks, e.g. rent checks, household circumstance checks or you have rent arrears owed to the partner landlords and they are taking legal action against you for breaching a tenancy condition.

4^th step - Feedback

We publish information about homes that have been successfully let. We tell you the number of applicants that bid for the property, the band and priority date of the successful applicants.

This information will give you a better idea of how popular a particular property or area is and how long you would normally have to wait. You can then decide whether to look for other types of property or areas where you may not have to wait as long.

Unfortunately it will not be possible to give you individual feedback due to the numbers involved.